Empowering Utilities with AI
for Smarter Customer Systems
Our Services
Strategic Advisory Services
Unlock the full potential of your customer service systems with our expert analysis and strategic guidance. We lead from the front as your advisor, strategic architect and owner’s engineer to support critical decisions on software selection, systems integrator, key commercial terms, architecture design, long-term operating model and opportunities to leverage other differentiated innovation.
Project Support Services
Throughout the lifecycle of designing, building, testing and launching your new customer information systems, our team helps ensure you maximize return on investment (ROI) while leveraging new innovation in Artificial Intelligence (AI), Robotic Process Automation (RPA), Data Analytics, Customer Self Service, Flexible Billing Rate Configurations and Integrations.
Ongoing Managed Services
Our clients achieve significant cost efficiencies that position them for the future by leveraging managed services in strategic areas, including: Architecture Design (AaaS), Vendor Management (VMaaS), Robotic Process Automation (RPAaaS) and Cloud Management (CMaaS)
About our
Company & Founder
With a commitment to delivering tailored strategic solutions, Kevin’s actionable insights and leadership oversight will give your team the confidence it desires when making significant investments in your customer service architecture. Our consulting firm empowers each utility to unlock their full potential by ensuring thoughtful selection and successful deployment of your customer information systems, new AI capabilities and other innovation that works together to transform your business. Together, we will optimize your organization’s customer experience and ensure maximum return on investment.
Contact Us
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